Preferred Apartments Communities

About Us


Creating an exceptional living experience.

With current operations in over 20 nationwide markets, PAC affiliated entities include a full service investment management firm, a full service acquisition, asset management and disposition firm, as well as our core business, a full service property level management firm. Collectively our management service firms oversee operations of over 31,000 multi-family units. As a group, all of these organizations combine to provide the full range of services necessary to fulfill and manage the investment interests of our owners and investment partners and to provide a superior level of service to our residents.

Our guiding management philosophy is to provide our residents with an exceptional living experience by offering quality apartment homes, superior resident services and total customer satisfaction. Our team achieves this through an ownership attitude that is cultivated throughout our culture and encouraged at every associate level. We hire the best associates in the business and make sure they have every tool they need to do an outstanding job…and then we entrust them to always do the right thing in taking care of our customers, our assets, and our business.

Preferred Apartment Communities, Inc. is a Maryland corporation formed primarily to acquire and operate multifamily properties in select targeted markets throughout the United States. As part of our business strategy, we may enter into forward purchase contracts or purchase options for to-be-built multifamily communities and we may make real estate related loans, provide deposit arrangements, or provide performance assurances, as may be necessary or appropriate, in connection with the development of multifamily communities and other properties. As a secondary strategy, we may acquire or originate senior mortgage loans, subordinate loans or real estate loans secured by interests in multifamily properties, membership or partnership interests in multifamily properties and other multifamily related assets and invest a lesser portion of our assets in other real estate related investments, including other income producing property types, senior mortgage loans, subordinate loans or real estate loans secured by interests in other income producing property types, membership or partnership interests in other income producing property types as determined by our manager as appropriate for us. At September 30, 2016, the Company was the approximate 96.5% owner of Preferred Apartment Communities Operating Partnership, L.P., or the Operating Partnership. Preferred Apartment Communities, Inc. has elected to be taxed as a real estate investment trust under the Internal Revenue Code of 1986, as amended, commencing with its tax year ended December 31, 2011.

About Us
PAC Happenings
We are excited to announce the launch of Preferred Apartment Communities’ brand-new online concierge service!

The PAC Concierge Staff will be at your service 24/7/365 to coordinate services to make life simpler for our residents! Services include arrangements for entertainment and leisure activities, travel, business support and more! For a list of services and full overview of the Preferred Concierge program If you are already a PAC resident, just contact your leasing office to provide an email address and receive a login so that you can start using this new service as soon as possible!

About Us

Press and Media Articles


Press
These are news releases that are related to our Investor efforts. Releases are listed in chronological order and are archived by year. Sign-up to receive news as it is released using the email and RSS tools below.
About Us

Culture


Communities
Simply put, our communities are the best!

Simply put, our communities offer the highest quality living experience available! Come see why choosing a home in a Preferred Apartment Community means enjoying an uncompromising standard of excellence on every level!

  • Quality of Service
    •  Consistently highest levels of customer service from highly trained professionals
  • Quality Communities
    • Our properties offer the highest quality in construction and design
  • Quality Branding
    • Consistency in service, property appearance and amenity offerings
  • Quality Rewards
    • Innovative Rewards Program with 24/7 concierge service for our residents
  • Consistency
    • When you move from one Preferred Apartment Community to any other Preferred

Apartment Community anywhere, you are assured of having the same high levels of service and quality – the highest! – when you transfer to your new PAC apartment home!

These are the details you can expect at a PAC community. They include:

  • Background Checks performed on all PAC associates
  • Convenience of rent that can be paid by credit card or direct debit at some locations
  • Fitness Centers
  • Business Centers
  • Resident Portal for online resident requests
  • Services such as utility set-up at move-in
  • Transfer program from one Preferred Apartment Community to another

Our team achieves this through an ownership attitude that is cultivated throughout our culture and encouraged at every associate level. We hire the best associates in the business and make sure they have every tool they need to do an outstanding job…and then we entrust them to always do the right thing in taking care of our customers, our assets, and our business.

Culture
Privileges
Unique privileges like our transfer program from one Preferred Apartment Community to another.

In our on-going commitment to service excellence, Preferred Apartment Communities is proud to introduce you to our exclusive Concierge Service – designed to offer our residents the type of Concierge Service you would receive at a 5-Star resort!

  • Communicate with a PAC Concierge Associate by phone or online through our exclusive Concierge login
  • Get assistance with leisure pursuits like dinner reservations, golf tee times, event tickets and more
  • Manage everyday tasks like dry-cleaning, errands – all to help simplify your life
  • Enjoy PAC Concierge Privileges while at home or while traveling – for business or pleasure

Enjoy our unique 5-Star Personal Concierge Service! PAC residents enjoy the same top level concierge service like those offered at the finest resorts! By a phone call or click of a button, our residents can contact our PAC Concierge Staff for a complete and impressive array of services!

  • Preferred neighbors as a result of background checks performed with our application process
  • Convenience of rent that can be paid by credit card or direct debit
  • Background checks performed on all PAC associates
  • Fitness Centers
  • Business Centers
  • Resident Portal for resident requests
  • Services such as utility set-up at move-in
  • Transfer program from one Preferred Apartment Community to another
Culture
Rewards
Redeem Preferred Rewards Points for great services and upgrades to your apartment home.
How It Works

Preferred Rewards is a rewards program for the residents of Preferred Apartment Communities (PAC). The Preferred Rewards Program acknowledges residents in good standing by rewarding points for events and for taking advantage of conveniences offered during their residency at a Preferred Apartment Community.

PAC residents start to accrue points at move-in and are able to accrue points monthly by paying rent by the 1st of each month. Rent can be paid in person at the community Leasing Office or online through our PAC website/resident portal. PAC residents

A current, signed lease and Preferred Rewards Point Acknowledgement is required for all residents. These documents must be signed by resident and PAC Management.

Redeem Rewards

Preferred Rewards is one of the many ways that Preferred Apartment Communities works to show our appreciation to our loyal residents! After living at a PAC property for 14 months, residents are eligible to redeem their Rewards Points for various services in their PAC apartment home. These services include painting of an accent wall, apartment housekeeping and cleaning service, installation of a ceiling fan or the addition of a tile backsplash accent. Other services may be available. Services differ by region, so please check with your Leasing Office for what services are available in your area.

Promotions

Promotions coming soon.

Additional Information

F.A.Q.

When can I redeem my PAC Reward Points?
You can begin redeeming your PAC Reward Points as soon as you have completed your initial 14 months of continuous residency at your PAC community. All Reward Point redemption requests should be submitted prior to submitting a Notice to Vacate the apartment.

Do my PAC Reward Points have an expiration date?
PAC Reward Points do not expire and accumulate as long as a resident remains in good standing with Preferred Apartment Communities.

What happens if I have a roommate? Are the PAC Rewards Points split between us?
PAC Reward Points are awarded according to the apartment as a whole.

Request a Statement

Please refer to your monthly Utility Statement or check in with your Leasing Office for your current Reward Point balance.

Contact a Rep

Please see your community Leasing Office for more information about PAC Rewards!

Culture

Values


PAC Assurance
Environment

Preferred Apartment Communities are managed with ‘GREEN’ in mind. There are many ways to be a part of our environmentally friendly homes.

  • Recycle Areas and Green Programs
  • Environmentally Friendly Amenity Areas
  • Required Green Vendor Programs
  • Promotion of Green Products Available Through Property / Leasing Office
Assurance

Every Preferred Apartment Community has highly trained staff including certified management and maintenance associates ready to assist you with your needs.

  • 24-Hour Call-In Concierge
  • 48-Hour Maintenance Service Guarantee
  • Resident Satisfaction Feedback
  • 30-Day Move-In Satisfaction Guarantee
Partners

Preferred Partners are other companies with which we establish a reciprocal relationship that provides benefits to our residents through discounts, perks, etc. This program includes both local and national-scale partnerships.

Principles

Our company’s core values are consistent throughout every Preferred Apartment Community. This sets us apart and above the rest.

  • Highest Level of Customer Service
  • Professionally Managed
  • Uniformed Associates
  • Highest Level of Pre-Employment Screening
Styles

Preferred Apartment Communities have a wide range of communities and floorplan styles for you to choose from.

  • Loft Homes
  • Garden Homes
  • Town Homes
  • Mid Rise Apartment Homes
  • High Rise Apartment Homes
  • Preferred Locations
Culture